Social Media Coordinator

Something Extraordinary Every Day™

Join our team at La Roca Village as Social Media Coordinator, playing a key role in shaping the quality, consistency and impact of all content shared across our social platforms. In this position, you will work closely with the Content Manager and Content Director Spain, contributing to the daily management of Marketing initiatives and the development of integrated social media content that reflects the essence of The Bicester Collection.

You’ll be responsible for ensuring that every piece of content released into the public domain aligns with our distinctive tone of voice, unique selling propositions and brand values. With a strong focus on excellence and consistency, you will help elevate our storytelling, strengthen brand perception, and support the business through engaging, high‑quality content that connects with our audiences and drives performance.

About the role

Social Media:

• Strategy, planning, editing, execution of the content plan for social media in the different social channels: TikTok, Instagram, Twitter, Facebook
• Leverage and enhance the fashion and lifestyle credentials of the Village applying relevant storytelling and editorial contents
• Create a tone of voice strategy (text, image and video) for the Village aligned with the brand strategy
• KPIS monitoring and measurement of the main channels
• Monitoring Social Media management with an external agency
• Reporting of KPIS, local brands and Group brands
• Reporting of KPIs of special actions
• Crisis management, monitoring and reporting
• Tracking of third-party publications, trends and identification of UGC.
• Coverage events and special actions
• Alignment with influencer marketing specialist building together the strategy when the content generated by the influencer will be posted in Social Media Channels
• Alignment with digital and paid media team on boosting strategy and paid social

Content:

• Support with campaign productions and fashion shoots
• Product hunting
• Creation of ad hoc content for social networks: ig stories, reels, photos, videos
• Support in the management of content needs of the rest of the departments.

Role requirements

Ideal experience and skills:

• At least 2 years’ experience in the field in a consumer lead environment – ideally with experience of retail-marketing and brand building, fashion & lifestyle, destination marketing and digital savvy/expert
• Writer/editorial experience with an eye for detail, proof reading and creating online content
• Creative skills and good understanding of design and trends
• Skilled at managing projects and juggling multiple priorities
• High level of initiative and ability to work with minimal supervision
• Prior experience creating and developing responsive, interesting, original content
• Strong expertise in managing content in digital business
• Provide evidence of strong writing skills and expertise in New Media is required
• Enjoys working alone and with others and can collaborate well
• Must have worked in fast paced environments
• Proficiency with Adobe, Canva or equivalent
• A love of shopping is helpful and must be an avid reader of consumer reviews
• Fluency in English.  Other languages an advantage.
• Ability to work individually and proactively as part of a global team
• Ability to multi-task and prioritize large volumes of work
• Ability to execute
• Innovation

There’s no one quite like us

The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

What we do for you

The key to our success is the quality and commitment of our people. In return for your dedication and hard work, you’ll receive a generous salary and along with a competitive benefits package including 25 days annual leave, along with extra leave on your birthday and if you are getting married or moving, you will receive discounts throughout our villages, a very generous employee referral bonus, access to private medical and dental cover, along with many more benefits!

Come and live your story with us

The key to our success is the quality and commitment of our people. We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen. We have huge ambition for what we can achieve together, and we want to have fun!