Business Development Manager - Middle East and India

Business Development Manager - Middle East & India ¦ Bicester Village ¦ Permanent Full time

Something Extraordinary Every Day™

As our Business Development Manager – Middle East & India, you will report to the head of the tourism function International Markets Director and be responsible for the for the coordination, planning and execution of the Partnership strategy at the Village for this key region and source markets in conjunction with the Partnerships Director. This important role combines the skills of a brand ambassador & commercial manager, driving high spending domestic and international tourism thereby ensuring footfall, spend and revenue targets throughout the year are achieved for the Village.

This role is hybrid and you will be required to work onsite at Bicester Village a minimum of 3 days a week.

What you will be doing

The key responsibilities of this role will include some or all the following:

• Define and implement the Middle East and India strategy to deliver HNW and Quality spending goals in conjunction with the International Markets Deputy Director
• Manage relationships with local agents, DMCs, concierge, chauffeur companies and Embassies
• Work closely with central team in source
• Manage all Fam Trips visiting Bicester Village
• Identify and target companies who have both “HNW” and “Quality” client/employee databases to communicate a Bicester Village “always on message” and “tactical messages” during key moments in the village such as Private Sale in order to drive footfall and spend

What makes you special

Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:

• Background in Luxury Hotels, Private Jets, Travel Trade, or partnership/loyalty programs is essential.
• Immersed in the Middle Eastern and Indian HNW community with excellent HNW contacts and a good understanding of the luxury market.
• Proven track record in selling a luxury destination is highly desirable.
• Self-motivated and a great ambassador for Bicester Village, capable of developing a strong pipeline of sales opportunities and signing up companies to support the Village.
• Field-based role with time spent in Bicester Village to stay updated with the product and build strong internal relationships for a seamless guest experience.

There’s no one quite like us

The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Our Vision is to be the best shopping destination in the world.

Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.

Our Brand Promise is to offer something extraordinary every day.

Our Five Values are the glue that bind us together and allows us to lead ahead:

• Authenticity - Always do the right thing
• Innovation - Think outside of the box
• Passion - Do what you love and love what you do!
• Critical Thinking - Challenge the obvious
• Vision - Be mission driven always

Why we’re exceptional

The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:

• Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
• Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
• Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
• Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.

Come and live your story with us

At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.