Social Media Coordinator

Social Media Coordinator ¦ Bicester Village ¦ Permanent Full time

Something Extraordinary Every Day™

The Social Media Coordinator, will be reporting into the Senior Social Media Manager and will be responsible for supporting our innovative and best-in-class experiences within the social media space.

You will be responsible for assisting the implementation of the social media strategy with the goal of developing the platform and creating an engaged community.

You will have extensive knowledge and experience in social media, understand the impact it has and be up to speed on all new and developing social media and digital innovations.

You will ensure that Bicester Village’s social media platform is generating excitement, which drives new visitors and ensures the brand is top of mind in new and existing markets.

In addition, you will help support the amplification of marketing campaigns and work cross-functionally to support social media best practices across the business. This role is a fantastic opportunity for someone who combines creativity, commerciality, and ingenuity!

This role is hybrid and you will be required to work onsite at Bicester Village a minimum of 4 days a week.

What you will be doing

The key responsibilities of this role will include some or all the following:

• Support our innovative and best-in-class experiences within the social media space by assisting the implementation of the strategy with the goal of building the social media platforms, creating engaged communities, and establishing social media as a key part of the marketing engine​.
• Have a strong understanding of existing and upcoming social media platforms and how they coexist, including TikTok, Instagram, Facebook, Twitter, YouTube, Snapchat, Pinterest and other platforms of interest.​
• Support the execution of Omni-channel social media marketing campaigns to achieve maximum ROI and business growth and make clear recommendations on how to amplify marketing initiatives through social media.​
• Capture photo and video content in line with the marketing briefs, with extensive knowledge of in platform editing apps (CapCut, in shot, Canva, Videoleap, Photoshop) to finalise content ready for posting on social media channels​.

• Provide ongoing analysis, key insights, and recommendations to optimise performance of social media and re-inform various areas of the business and assist with reporting across all social media activity, communicating to the wider business as relevant and aligned with weekly and monthly updates​.

What makes you special

Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:

• Deep understanding of all things digital, with a passion for social media
• Balanced commercial acumen with creative flair, exemplified through proven track record of implementing successful and innovative marketing campaigns.
• Comfortable to be both in front of and behind the camera.
• Understand the mix of paid, earned, owned media mix and inform when and where it is appropriate to promote content through which channel.
• Knowledge of social media tools, preferably: scheduling/posting, reporting/analysis.

There’s no one quite like us

The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in Europe, China and USA as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Our Vision is to be the best shopping destination in the world.

Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.

Our Brand Promise is to offer something extraordinary every day.

Our Five Values are the glue that bind us together and allows us to lead ahead:

• Authenticity - Always do the right thing
• Innovation - Think outside of the box
• Passion - Do what you love and love what you do!
• Critical Thinking - Challenge the obvious
• Vision - Be mission driven always

Why we’re exceptional

The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:

• Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
• Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
• Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
• Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.

Come and live your story with us

At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.