Senior Facilities Manager

Senior Facilities Manager ¦ Central ¦ Permanent Full time

Something Extraordinary Every Day™

As the Senior Facilities Manager at The Bicester Collection, you will provide central oversight and strategic management of facilities operations across our nine European villages.

This senior role requires a strategic vision to ensure uniformity and compliance with the group's operational standards and sustainability initiatives.

Working closely with the Director of Construction and Village Facilities Managers, you will ensure that all facilities operate smoothly, efficiently, and in alignment with corporate goals.

The ideal candidate will bring extensive experience in overseeing large, distributed facilities and will be adept at driving performance and consistency across different geographies.

What you will be doing

The key responsibilities of this role will include some or all the following:

• Develop and oversee the implementation of global facilities management strategies to ensure uniformity across all village operations. Monitor compliance with group policies and standards.
• Lead and mentor local Facilities Managers, enhancing their capabilities to manage day-to-day operations effectively. Facilitate regular communication across sites to foster a cohesive team environment.
• Implement centralized monitoring systems for tracking the performance of each village's facilities operations. Use this data to guide strategic improvements and ensure best practices are shared and implemented across all locations.
• Champion and coordinate sustainability efforts across all villages to align with corporate environmental goals. Ensure initiatives are effectively implemented and results are monitored and reported.
• Coordinate with the Director of Construction on large scale capital projects, ensuring they meet the strategic objectives of the organization. Oversee the planning and execution of major maintenance and refurbishment projects across the villages.

What makes you special

We are looking for an individual who can display the following experience and skills:

• Proven experience as a Facilities Manager or similar role with responsibility for multiple sites, preferably in a retail or multi-site commercial environment.
• Strong understanding of facilities management operations, maintenance, and sustainability practices.
• Excellent leadership skills with the ability to manage diverse teams across geographical locations.
• Proficient in the use of facilities management software, such as CAFM systems, with a strong emphasis on Planon and SFG20 standards.
• Excellent communication, organizational, and problem-solving skills.
• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.

There’s no one quite like us

The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Our Vision is to be the best shopping destination in the world.

Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.

Our Brand Promise is to offer something extraordinary every day.

Our Five Values are the glue that bind us together and allows us to lead ahead:

• Authenticity - Always do the right thing
• Innovation - Think outside of the box
• Passion - Do what you love and love what you do!
• Critical Thinking - Challenge the obvious
• Vision - Be mission driven always

Why we’re exceptional

The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:

• Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
• Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
• Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
• Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.

Come and live your story with us

At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.